2023 Retail Policy

Trade/Wholesale Retail Policy 2023:

Please email Customerservice@BessPress.com for more details, including available titles and qualifying discounts.

DISCOUNT SCHEDULE: The following is general information. Please refer to your sales representative for specific details.

- For New Accounts, a 20+pcs opening order is required and can receive up to 40% (returnable) or 45% (non-returnable) discount depending on titles. First order ships for free!

 - Thereafter, titles will fall into a specific discount tier based on publisher, up to a 45% non-returnable discount. 

-  50+ pcs can receive up to a 48% non-returnable discount for Bess Press and select publishers. 

SHIPPING:
- Customer pays a $20 fee for shipping and handling. Orders ship within 36 hours of receipt from Honolulu, HI unless otherwise advised.

- $1000 Net Minimum qualifies for free shipping

- Orders are available for pick-up at Bess Press warehouse at no charge for a period of 72 hours after order is confirmed ready to pick-up. If orders are not picked up within 72 hours a $10 handling fee will be applied.

- Net 30 via check, EFT or CC: Visa/MC/Amex

RETURNS POLICY:
All product that is in sellable condition is eligible for return (for Retail: items must have been purchased at the returnable discount). Returns are to be securely packaged to avoid damage during transit and must include a copy of the original order/invoice number. The cost of returns is the responsibility of the customer.   

If your order arrives damaged, please provide photo documentation of damage to the box and of the damaged product(s). Please also keep the damaged books and box available for inspection by the carrier if necessary. Any product that is received damaged will be replaced. Any product that is defective will be replaced. Only Credit Notes will be provided.